We accept returns on unopened products within 30 days of your purchase with a receipt or proof of purchase, with the exception of samples. We do a full inspection on all returned items when they arrive at our facility to ensure that they have maintained their original standard and quality.
If your return is a result of a manufacturing error, we will be more than happy to replace it. After 30 days we cannot offer a refund or exchange.
If you are expecting a refund you will receive it within four weeks of shipping your package back to us. In many cases you will receive a refund sooner, but we estimate four weeks based on these factors:
The time required for return shipping (up to 14 days)Product inspection by our team (up to 5 business days)
Processing from your financial institution (up to 5 business days)
You will be notified via email with the details of the refund and we will issue the refund back to the form of payment used to make the purchase.
